Commercial
How we do business
In addition to creating products and technology that make life easier for our customers and the people they serve, we have tried to make doing business with Consectus as simple, flexible and transparent as possible. Well designed products tend not to get noticed because they just work as they should. So should a commercial relationship.
We have split the costs of our offerings into two categories: an initial set up and implementation fee, followed by an annual support and upgrade fee that insures the ongoing smooth operation and keeps everything up-to-date.
Initial Cost
This will cover the configuration of the chosen product to the customer’s needs, the set up of the product in the customer’s preferred environment (be it on premise or cloud services provided by the customer – Consectus can also offer a hosting service if required) and the training of technical staff in the main aspects of operating the product successfully.
The level of cost will depend on a number of factors such as the complexity of the implementation and the number of processes or screens to be configured.
Ongoing support and updates
For a single annual fee, which can be paid monthly if required, we provide direct technical support to the customer or to a third-party provider of the customer’s choice (such as a platform vendor for other systems). Our products are constantly evolving so as and when newer versions are available, these can be incorporated into the customer’s installations.
Flexibility
As no two installations are the same, we don’t produce a “standard” price list but will provide quotations as needed once we have fully captured the scope of the customer’s requirements. We are also happy to contract though an intermediary if required by the end customer. Third party products and services can also be introduced by Consectus from our established business partners. These can be contracted though Consectus or directly according to the customer’s preference.
Value
At all times we aim to provide excellent value for money with savings exceeding costs in a reasonable time frame. Our philosophy is to provide what you need, not just a large mix of products you will never use. We strive to generate a long-term business relationship based on enduring value and service.
We'd love to hear from you
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