Artificial Intelligence is here
AI Telephony is the use of Artificial Intelligence Agents to manage calls with your customers (Think Amazon Alexa). No need for hated IVR for your customers as the AI Agent can discuss your customer’s needs with them. No more queues or waiting for an agent as the system automatically scales to the number of customers calling
And it’s Cloud based so no expensive hardware to buy or concerns about scalability or resilience. It's also available 24x7x365 and your customers will never have to queue.