AI Chatbot

The AI chatbot can talk to your customers and undertake tasks such as opening an account, or giving out Redemption figures.
It can also be used to answer complex questions on topics such as Lending Criteria.  The chatbot is available with different modules and we can develop specific AI for your area if required.  The system can also be used as Webchat as the Chatbot can hand over to one of your staff if it can't handle an enquiry.

Mortage Lending Criteria AI

We have developed a module that is able to answer any questions on your Lending Criteria. You probably receive a lot of calls from Brokers asking about your criteria. Although these calls are important, they are time consuming and inefficient.
The Lending Criteria chatbot can answer questions such as "How do you assess the income of self employed applicant who only has one year's accounts" or " My client has a CCJ". Take a look at the video below for a demo.
One client has reported a c70% drop in calls from Brokers when using the Lending Criteria chatbot.